Strengthern the concept customer is the king

Cranes Software International Limited is a software solution company that provides Enterprise Statistical Analytics and Engineering Simulation Software Products and Solutions across the globe. The company business interests include services.So as a part of boosting up services the company using Microsoft Office Acces which helps to the in house application for sales and services, strengthern the tracking and management of marketing activities and also the tracking of campaign plans and budgets. The company seeks to maintaine a new single and fully integrated CRM system with the help of an implementation partner, Sonata Information Technology. In consideration of the ease of use for employees and integration with other Microsoft technologies, the company suggested CRM 3.0 to meet its business needs. The implementation of this new venture will completed within 3 months. The solution will handle all sales activities, marketing activities and customer services. So the fruit of the solution will finally communicated to the customers which shows the greatness in Customer Relationship Management.